Customer Service

Shipping & Delivery
Manic Music Online processes orders every day. We take great pride in getting customers their orders as quickly as possible.
Returns & Replacements
All returns and replacements require at least a notification to Manic Music Online first. Once we receive your email, we'll review the details of the problem, and work to rectify the problem as quickly as possible.
When ordering from Manic Music Online please sign in first. You can save your pre-order history after you've logged in. If an item becomes unavailable during your time between visits to Manic Music Online, trust us we're doing our best to refill the inventory. If you'd like to see a particular label catalog or genres represented in our store send us a note. We're happy to hear how we can best serve your music needs.
Payment, Pricing & Promotions
Manic Music Online works with our vendors to provide the best pricing possible for our customers.
Viewing Orders
To VIEW your order(s) with Manic Music Online please login to your account.
Updating Account Information
To update your account with Manic Music Online please login to your account. If you can't remember your username or password, simply use our FORGOT YOUR PASSWORD feature under MY ACCOUNT > LOG IN. It's right above the shopping cart icon.